General conditions
The platform https://marinminchev.com/ is owned by “Bioenergotherapy” EOOD UIC 207675173.
These terms and conditions constitute a legal agreement between you personally and Bioenergy Therapy Ltd.
1. SUBJECT MATTER AND LEGAL SIGNIFICANCE
Art. 1 (1) These General Terms and Conditions have been adopted by Bioenergotherapy Ltd (hereinafter referred to only as “Provider”) on the basis of Article 16 of the Law on Obligations and Contracts and Article 298 of the Commercial Law and regulate: the terms and conditions for the use of the website https://marinminchev.com/ (hereinafter referred to only as “Site/Site”) by the Users of the services offered by it;
– the terms, conditions and manner of concluding service contracts between the Provider and the Users of the Site;
– the rights and obligations of the Provider and of the respective Users under the service contracts concluded between them , including the terms and methods for their payment and receipt, the conditions and the procedure for changing the period of performance of the purchased services.
(2) Acceptance of these General Terms and Conditions by the Users of the Site is a mandatory condition for the conclusion of a service contract between the Provider and the respective User and for the performance of the ordered services.
(3) The Provider shall have the right, but not the obligation, to enter into legal relations and to perform the ordered services in relation to Users who have not accepted these General Terms and Conditions.
(4) Acceptance of these Terms and Conditions by Users is done by checking the box (checkbox) “I have read the Privacy Policy and Terms and Conditions” within the order placement procedure of a User on the Site and after the User has entered the personal data required within the order placement procedure, including two names, e-mail and contact telephone number.
(5) By accepting the General Terms and Conditions, the User declares that he/she is familiar with the terms and conditions of the provided service and accepts them. By accepting the Terms and Conditions, the User also declares that he accepts at his own risk the possible results of the service delivered.
(6) The Terms and Conditions are published in a prominent place on the Site and are available to any visitor.
(7) The publication of services on the Site shall be deemed to be a public invitation to make a corresponding offer to conclude a service contract within the meaning of Art. 1 of the Commercial Act in the applicable cases.
(8) The ticking of the box (checkbox) “I have read the Privacy Policy and Terms and Conditions” within the order placement procedure by a User of the Site creates an irrebuttable presumption that: a) the User has read the Terms and Conditions before accepting them and that he accepts them. (b) By checking the box (checkbox) “I have read the Privacy Policy and the Terms and Conditions.”, the User makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act declaring that he/she is aware of these Terms and Conditions and accepts them.
The User has made an offer (offer) to conclude a contract/contracts for a distance service (In case the User has the status of a “consumer” within the meaning of the Consumer Protection Act).
II. DATA “Bioenergotherapy” Ltd.
Art. 2. Information pursuant to the E-Commerce Act and the Consumer Protection Act:
1. Name of the Supplier: “Bioenergotherapy” Ltd:
2.
BULGARIA
District: Sliven, Municipality: Sliven
Location. Sliven, p.k. 8800
g.k. “Republic”, bl. 26, in. B, floor 2, app. 4
3. Correspondence data: contact@marinminchev.com
ul. Gen. Stefan Toshev 64B
g.k.
Sofia, Bulgaria
Phone
+359 876 466456
4. Entry in public registers: UIC 207675173 (Commercial Register at the Registry Agency)
5. Supervisory bodies:
1. Commission for Personal Data Protection
Address. “1595 Prof. No. 2,” Tsvetan Lazarov
Tel: 02/91-53-555
E-mail: kzld@cpdp.bg
Website: www.cpdp.bg
2.Consumer Protection Commission
Address: 1000 gr. Sofia, Slaveykov Square № 4A, floors 3, 4 and 6
Tel: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
3.Commission for Protection of Competition
Bulgaria
1000 Sofia Blvd.
“(02) 935 61 13
Fax: (02) 980 73 15
Website: www.cpc.bg
III. SITE CHARACTERISTICS
Art. 3. The Site is accessible on the Internet at https://marinminchev.com/ , through which Users may conclude service contracts for the services offered on the Site.
2.To review the services, their characteristics, prices and conditions of performance;
3. To enter into service contracts and perform the services offered by the Site;
4. To make any payments in connection with contracts entered into with the Site in accordance with the electronic means of payment supported by the Site.
Upon payment by the User of the price of the service ordered from the site by one of the following methods: – Visa Card – Master Card – Bank transfer.
The currency of payments with a bank card is Bulgarian levs (BGN), the User is obliged to read and agree to the General Terms and Conditions for the use of electronic payment services through the Website, which are available at: https:// https://marinminchev.com
Acceptance of the General Terms and Conditions for the use of electronic payment services through the Website by Users is done by checking the box (checkbox) “I have read the privacy policy and the General Terms and Conditions”, by which the User declares that he is familiar with them and accepts them.
5. Receive information about new services offered by the Site;
6. To make electronic statements in connection with the conclusion or performance of contracts with the Site through the interface of the Site’s page accessible on the Internet;
7. To be notified of the rights arising from the law, primarily through the interface of the page of the Site on the Internet.
Art. 4. The Provider shall perform the services and guarantee the rights of the Users provided for by law, within the framework of good faith, the criteria and conditions accepted in practice, consumer or commercial law.
Art. 5. (1) Users make an offer for the conclusion of a contract for a service offered by the Site through the interface of the Provider, available on its website at https://marinminchev.com/. Upon acceptance of the offer by the Provider in accordance with these General Terms and Conditions, the Contract shall be deemed concluded (in Bulgarian) and shall be stored in the Provider’s database.
(2) By virtue of the service contract concluded with the Users, the Provider is obliged to provide the service at the reserved time and day specified through the reservation form on the website.
(3) Users shall pay the Provider a fee for the ordered service in accordance with the terms and conditions set out on the Site, these General Terms and Conditions and the General Terms and Conditions for the use of electronic payment services via the Website.
(4) The remuneration shall be the price announced by the Provider on the address of the Site on the Internet.
(5) The Supplier shall be entitled to unilaterally change the prices indicated on the Site, as the price change shall be effective only for contracts concluded after its announcement on the Site.
(6) The user may not cancel the contract and claim a refund of the amount paid by him/her if he/she does not have at least 14 working days’ notice before the time booked via the booking form on the website. Changes to the appointment booked via the booking form on the website can be made at the latest 14 days before the appointment booked.
Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and performance of the Service Contract may be made electronically and by electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act.
(2) Electronic statements made by Users of the Site shall be presumed to have been made by the persons specified in the data provided by the User when placing the order.
2. USE OF THE SITE.
Art. 7. (1) In order to enter into a service contract, the User must enter an e-mail address, two names and a telephone number of his choice. No registration is required.
(2) By filling in his/her details and clicking on the button “I have read the Privacy Policy and the General Terms and Conditions” (within the procedure of sending a service order request), the User declares that he/she is familiar with these General Terms and Conditions, agrees with their content and undertakes to unconditionally comply with them.
(3) The Provider confirms the order made by the User by sending an e-mail to the e-mail address specified by the User. A contractual relationship shall arise between the User and the Supplier upon confirmation of the order after receipt of non-payment by the User.
(4) When placing an order, the User undertakes to provide correct and up-to-date data.
3. TECHNICAL STEPS FOR CONCLUDING A SERVICE CONTRACT
Art. 8. Users use the interface of the Provider’s website to conclude service contracts concerning the services offered by the Provider on the Site.
Art. 9. Users conclude the Service Contract with the Provider according to the following procedure:
(1) Selecting the Service on the Site and adding it for purchase.
(2) Selecting the payment method for the price.
(3) Confirmation of the order, which has the legal meaning of an offer from the User to the Provider.
(4) Acceptance of the User’s offer by means of an explicit electronic statement from the Supplier containing the contents of the order and the time and day for the performance of the service (personal consultation). For the avoidance of doubt, by accepting these Terms and Conditions, Users agree that the Provider has the right to refuse order confirmation.
4. CONCLUSION, CONTENT AND STORAGE OF THE CONTRACT
Art. 10. (1) The Service Contract between the Provider and the User shall be deemed to be concluded at the moment when the Provider confirms the User’s order by means of an electronic message to the User, indicating in the confirmation the time and day for the performance of the service (personal consultation). The order confirmation is sent to the e-mail address specified by the User when placing the order.
(2) Payment shall be made by bank transfer to the bank account of the Supplier specified in the order confirmation. Payment may also be made by the User’s bank card.
(4) The ordered service may only be received by:
– the Buyer – accordingly individualized according to the customer account data or the respective purchase order;
5. SPECIFIC CLASSES APPLICABLE TO PERSONS WHO HAVE THE QUALITY OF CONSUMER UNDER THE CONSUMER PROTECTION ACT
Art. 11. The rules of this section of these General Terms and Conditions shall apply only to Users who, according to the data provided for the conclusion of the service contract or the use of the Site, can be inferred to be consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts (hereinafter referred to as “Consumer Users”).
Art. 11. 12. (1) The main characteristics of the services offered by the Provider are defined on the Site.
(2) The price of the services including all taxes and fees is determined by the Provider on the Site.
(3) The methods of payment, delivery and performance of the contract shall be defined in these General Terms and Conditions and the information provided to the User-Consumer through the Site.
(4) The information provided to the User-Consumers under this Article shall be up-to-date at the time of its display on the Site prior to the conclusion of the service contract.
Art. 13. (1) The User-Consumer agrees that the Provider is entitled to accept advance payment for the service contracts concluded with the User and their delivery.
Art. 14. (1) The user-consumer shall be entitled to withdraw from the distance contract or the off-premises contract without giving any reason, without compensation or penalty and without paying any costs, except for the costs provided for in Art. 54, par.
1. conclusion of the contract – in the case of a contract for services, but no later than 15 /fifteen/ days before the date of performance of the service. The user-consumer may not withdraw from the contract and claim a refund of the price paid by him provided that the service has been performed and provided to him;
(2) The right of withdrawal under par. 1 shall not apply in the following cases:
– for the delivery of services made in accordance with the requirements of the User-consumer or according to his individual order;
(3) Where the User-consumer wishes to withdraw from the distance contract, he shall inform the Provider of his decision before the expiry of the period referred to in par. 1 of this Article. In order to exercise his right of withdrawal, the User-Consumer may use a standard withdrawal form or state his decision to withdraw from the contract in writing in an unambiguous manner. The User-Consumer has exercised his right of withdrawal from the contract if he has sent a notice to the Provider of the exercise of his right of withdrawal before the expiry of the time limit referred to in par.
(4) If the User-Consumer exercises his right of withdrawal under par. 1, the Provider shall be obliged to reimburse in full the amounts paid no later than 14 calendar days from the date on which the User-Consumer has exercised his right of withdrawal from the concluded contract.
Art. 15. (1) If the Provider is unable to fulfil the contract and provide the service at the agreed time and day confirmed to the User according to the booking form filled in by the User, the Provider shall notify the User-Consumer thereof and give the User the opportunity to choose whether to be refunded the amount paid by the User for the service within 14 working days from the date on which the Provider should have fulfilled its obligation under the contract or to agree on a different time and day for the provision of the service.
6. PERFORMANCE OF THE CONTRACT
Art. 16. The Service shall be deemed to be fulfilled, after the Provider has provided the consultation to the User, when the User appears at the address indicated on the day and time indicated and confirmed through the Platform for the consultation, and if the User does not appear on the day and time indicated and confirmed through the Platform for the consultation.
7. PERSONAL CONSULTATION
Art. 17. (1) The services provided by Bioenergotherapy Ltd. are 1) diagnostics and 2) diagnostics and therapy (hereinafter referred to as “personal consultation”). An appointment for diagnostics or an appointment for diagnostics and therapy with Marin Minchev is reserved after the price for the service is paid in advance through the Site. The duration of the personal consultation is between 30 and 60 minutes.
(2) The user chooses a day and time for a personal consultation and receives confirmation of the booked day and time upon payment of the price for the service through the Site.
(3) In case of no-show on the agreed day and time or cancellation of the time within 20 days before the confirmed time for a personal consultation, the purchased personal consultation is considered to be fulfilled.
(4) Personal consultations are considered to be an individual order according to Article 57 par.
8. PROTECTION OF PERSONAL DATA
Art. 18. (1) The Provider shall protect the personal data of Users made known when filling in the electronic form for placing an order for personal consultation and paying for it. Subject to applicable law and the provisions of these General Terms and Conditions, the Provider may use the personal data of Users solely and exclusively for the purposes set out in the contract – acceptance and execution of orders and contact with Users in the event of problems related to the order. The Provider guarantees that the data in question will not be provided in any form to third parties or used for purposes other than those described above, except with the express written consent of the User or if the information is required by a competent government authority within its statutory powers.
(2) The data of a particular User may be deleted from the database together with the information attached to it at any time at the User’s request.
(3) The Provider shall take measures to protect the User’s personal data in accordance with the Personal Data Protection Act.
(4) For reasons of security of the Users’ personal data, the Provider will only send the data to the e-mail address that was provided by the Users at the time of confirmation of successful payment of the order.
(5) The Provider shall be entitled to store data in the User’s terminal communication device, unless the latter expressly agrees to this. The User’s disagreement may be expressed at any time.
(6) The User or User agrees that the Provider is entitled to send electronic messages to the User at any time, including newsletters or offers to purchase services.
(7) By accepting these Terms and Conditions, the User expressly agrees within the meaning of Art. (1) and (4) of the E-Commerce Act to receive the commercial communications referred to in paragraph 6 of this Article.
Art. 19. (1) At any time, the Provider shall be entitled to require the User to identify himself and to certify the veracity of any of the circumstances and personal data declared during the use of the Site.
9. AMENDMENT OF AND ACCESS TO THE GENERAL CONDITIONS
Art. 20. (1) These General Conditions may be amended by the Provider, for which the latter will notify all Users of the Site in an appropriate manner.
(2) The Provider and the User agree that any supplement and amendment to these General Terms and Conditions shall be effective against the User in one of the following cases:
1. after being expressly notified by the Supplier and if the User does not declare within the 14-day period granted to him that he rejects them; or
2. after their publication on the Supplier’s website and if the User does not declare within 14 days of their publication that he rejects them.
3. with the User’s express acceptance on the Supplier’s website upon payment of the order.
Art. 21. The Provider shall publish these General Terms and Conditions at https://marinminchev.com/ together with any additions and amendments thereto.
XIII. TERMINATION
Art. 22. These General Terms and Conditions and the contract between the User and the Provider shall be terminated in the following cases:
– during the performance of the service, when the User appears on the day and at the time indicated on the confirmed order to receive a personal consultation.
-In the hypothesis of art. 17 par. 3.
– in case of termination and liquidation or bankruptcy of one of the parties to the contract;
– by mutual agreement of the parties in writing;
– in case of objective impossibility of one of the parties to the contract to perform its obligations;
Art. 23. The Provider shall have the right to unilaterally terminate the Contract at its own discretion, without notice and without compensation, in the event that it finds that the User is using the Site in violation of these General Terms and Conditions, the legislation in the Republic of Bulgaria, generally accepted moral norms or generally accepted rules and practices in electronic commerce.
10. LIABILITY
Art. 24. The User undertakes to indemnify and hold harmless the Provider against all legal actions and other claims by third parties (whether or not well founded), for all damages and costs (including attorneys’ fees and court costs) arising out of or in connection with (1) the failure to perform any of the obligations under this Agreement, (2) the breach of any copyright, production, broadcast, or other intellectual or industrial property rights, (3) wrongful assignment to others of rights granted to User during the term and subject to the conditions of this Agreement, and (4) misrepresentation of the existence or absence of consumer status within the meaning of the Consumer Protection Act.
The User is aware that the declaration of false data is punishable by criminal liability under the Criminal Code.
Art. 25. The Provider is not liable in case of force majeure, accidental events, Internet problems, technical or other objective reasons, including orders of the competent state authorities.
Art. 26. (1) The Provider is not liable for damages caused by the User to third parties.
(2) The Provider shall not be liable for the time during which the Site is unavailable due to force majeure.
(3) The Provider shall not be liable for any damage caused by comments, opinions and posts under the products, news and articles on the Site, including damage to the health of Users as a result of such comments, opinions or posts.
Art. 27. (1) The Provider shall not be liable in the event that the security measures of the technical equipment are overcome and loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences result therefrom.
(2) The Provider shall not be held liable in the event of conclusion of a service contract, provision of access to information, loss or alteration of data occurring as a result of false legitimation of a third party who impersonates the User, if it can be inferred from the circumstances that this person is the User.
11. OTHER CONDITIONS
Art. 28. (1) The User and the Provider undertake to protect each other’s rights and legitimate interests, as well as to protect their trade secrets which have become known to them in the course of the performance of the contract and these General Terms and Conditions.
(2) The User and the Provider undertake not to make public any written or oral correspondence between them during and after the expiry of the contract period. The publication of correspondence in print and electronic media, internet forums, private or public websites, etc.
Article 29. For the purposes of these Terms and Conditions, the services provided by the Provider are personal consultations.
Art. 30. In the event of a conflict between these General Terms and Conditions and the stipulations in a special contract between the Provider and the User, the provisions of the special contract shall prevail.
Art. 31. The possible invalidity of any of the provisions of these General Terms and Conditions shall not invalidate the entire contract.
Art. 32. The laws of the Republic of Bulgaria shall apply to any matter not covered by this contract relating to the performance and interpretation of this contract.
Art. 33. These General Terms and Conditions were last amended on 6.03.2025.
12. General Terms and Conditions for the use of electronic payment services via the website https://marinminchev.com/ .
Art. 34.
These General Terms and Conditions of https://marinminchev.com/ regulate the conditions for the provision of the Direct Payment service through the website of “https://marinminchev.com/.
The service is available to all Users, enabling them to make online payments for the following services: Personal consultation.
Through the Direct Payment service on the website, https://marinminchev.com/ provides its Users// Users with the possibility of making online payments of amounts due and fees, using bank cards with the VISA INTERNATIONAL logo, 35. Direct card payments shall be made through Stripe or other similar direct payment system.
Payment by debit/credit card through DSK’s VPS.
Types of cards accepted: debit, credit and business cards Visa and MasterCard
Transactions are processed through the MasterCard Identity check and VISA Secure security programs.
We do not store details of bank cards used for payment via the site.
In the event of a need to refund an amount paid by bank card, the amount will be refunded to the card used for payment.
In case the User is registered by the card issuing bank as a cardholder in the authentication schemes of the international card organizations – Verified by VISA and MasterCard SecureCode, the User should enter an additional password for authentication. The User shall only provide card details and authentication details on the online card payment page of the Stripe or similar direct payment system and “https://marinminchev.com/” shall not have access to the contents of any confidential data exchanged between the Cardholder, Stripe and the Bank. The currency of payments by bank card is Bulgarian levs (BGN). If the cardholder’s currency differs from the payment currency, the payment amount will be calculated at the relevant exchange rate of the card-issuing bank for the day. All cardholders of bank cards making a Direct Payment via the “https://marinminchev.com/” website are subject to verification and authorisation by the card-issuing bank. If the card-issuing bank refuses a payment or for any reason does not authorise a payment, the cardholder is notified immediately.
“https://marinminchev.com/” is not responsible for errors in Direct Payment due to incorrect data filled by the User. The issuing bank may charge a fee for each card transaction. Further information can be obtained from the card-issuing bank. For each successfully completed Direct Payment the User receives a message with payment details to the e-mail address saved by the User in the system at “https://marinminchev.com/”. Details of all completed Direct Payments are stored in the Operator’s system and can be provided to the User or third parties upon request.
Art. 36. In the event of a dispute of a Direct Payment, the User – Cardholder should contact the issuing bank of the bank card, and “https://marinminchev.com/” undertakes to assist in resolving the case of a disputed payment. If it is established that the dispute is justified, the amount of the validly disputed payment shall be refunded by the bank servicing the online payments on the Internet to the User’s card account or, if possible, the payment made shall be cancelled.
“https://marinminchev.com/” reserves the right to supplement or modify these General Terms and Conditions, and the changes shall come into force only after their prior disclosure on the website https://marinminchev.com/ The User may pay the price of a personal consultation ordered from the Site using one of the following methods of his choice. 37. By accepting these General Terms and Conditions, the User gives his/her express and unconditional consent to pay to “https://marinminchev.com/” the entire fee due for the respective service through the Site. “https://marinminchev.com/” undertakes to provide only the services presented on the site, in the manner in which they are presented. All information presented on the site including, prices of services is valid only at the time of its presentation, and “https://marinminchev.com/” reserves the right to change it at any time without notice. It is the responsibility of the user to regularly check the terms and conditions of use of the site, as well as the information presented on prices, fees, terms, etc., in order to be informed in a timely manner in the event that there are any changes in the same. In any case, the change shall have effect for the future and shall not affect services confirmed by “https://marinminchev.com/” prior to the change. In the event that further approval from “https://marinminchev.com/” is required, it must be given, otherwise, regardless of the confirmation of the service, the same will be considered invalid. “https://marinminchev.com/” shall not be held liable for non-fulfillment of an order in cases where the user has provided incomplete and/or inaccurate personal data, including when providing an incomplete, inaccurate or fictitious email address.
Annex No 1 to Art. 47, para.
1, item 8 and Art. 52, paragraphs 2 and 4 of the CPA
STANDARD FORM FOR EXERCISING THE RIGHT OF CANCELLATION
To ………………………
/name of the trader/
……………………………………………………………………..
/address, UIC/
I hereby give notice that I withdraw from the contract concluded by me for the purchase of the following goods/services. /product description/
Goods ordered at ………………….
Goods received at …………………. /the date of receipt by the consumer is indicated/
………………………………………………………………………../the consumer’s name/
Gr./c……………………………………………………………./User Address/
……………………………………………..
/Date/ /User’s Signature/
The consumer has the right to unconditionally withdraw from a distance or off-premises contract within 14 days without paying any costs, except for delivery costs in the event that he has chosen other than the standard cheapest way for the trader to deliver the order, as well as the cost of returning the goods back.
14-the period of one day starts from the date of:
– conclusion of the contract – in the case of a contract for services;
– acceptance of the goods by the consumer or by a third party other than the carrier
The copyright and all other intellectual property rights in the material contained on the website, together with its design, images and source code, belong to BIOENERGOTHERAPY LTD and are protected by the applicable national and international intellectual property laws.